Consumer situation in the market

• Author: Bergsaker, Trygve
• Pages: 41-42

Consum er mar ket stud y on the fun ctio ning of the r eal estate servi ces for consum ers in the EU – Coun try Fiche Norw ay

41

11. Consum er situation in th e mar ket

11.1 Consum er right s

Ta ble 26: Co nsu me r r igh ts

Ar e t he re specif ic con sum er ri ght s in

th e con text of re al est ate

tr an sact ion s an d r eside ntia l

ten ancie s in yo ur cou ntr y?

I n pa rt icul ar: ar e r esi den tia l t enan ts

tre at ed as con sum er s?

Wit h r espect to buy ers

Yes, prim arily accordin g t o the Sale of Real Pro pert y Act 19 92 and th e

Const ruct ion an d Sale o f New Houses Act 1997. The legisl ation secures the

consum ers (especia lly buyers and tenant s) mand ator y r ight s and rem edi es.

Wit h r espect to selle rs

Onl y a few

Wit h r espect to ten ants

Yes, p rimari ly according to the Tenancy Act 1999 . The legislati on secu res t he

consum ers (especia lly buyers and tenant s) mand ator y r ight s an d remedi es.

Wit h r espect to landlords

Som e, a ccording to the Te nancy Act 199 9

W hich ex ist ing ma rk etin g pra ctice s

ar e n on-co mp liant w ith EU cons um er

legislation?

Market ing pra ctices not alw ays co mpl y wit h con sumer legislat ion, but it is not easy to poi nt at speci fic i ssues.

W hich ex ist ing mar ke tin g p racti ces

ar e n on-co mp liant w ith EU cons um er

legislation?

As a bove

Ar e t he re exist ing m arke ti ng

pr act ices detr im enta l t o co nsu me rs,

ev en if not ne cessari ly ille gal , in

bo th dom esti c an d c ross-bord er

tr a nsactions?

Exam ples of det rim ent al m ark eti ng pr acti ces ar e:

• Misleading o r unbalan ced i nfor mat ion on t he p ropert y

• Misl eading inf orm ation on the pri ce t he se ller will be w illi ng to accep t i n or der to st art an auct ion ;

• Misl eading inf orm ation on com pet ing bid s in ord er t o a chiev e a high er bid;

• Misle ading or false info rmati on on th e leg al st atus of room s or pa rts of t he h ouse, for instance

concerning t he legal possibi lity to hav e a t enan t i n the grou nd floor “ap art ment” or in the at tic et c.