Family con?ict and employee performance: Evidence from First Bank PLC, Calabar

AuthorEtebong Attah Umana
PositionDepartment of Business Management, Faculty of Management Sciences, Ebonyi State University, Abakaliki, Nigeria
European Journal of Economics, Law and Social Sciences
IIPCCL Publishing, Graz-Austria
Vol. 3 No. 2
June, 2019
ISSN 2519-1284
Acces online at
Family con ict and employee performance: Evidence from First Bank PLC,
Etebong A ah Umana
Department of Business Management
Faculty of Management Sciences
Ebonyi State University, Abakaliki, Nigeria
This study examined the e ect of family con ict on employee performance in First bank,
Plc, Calabar. The objectives were to identify the causes of con icts among family, examine
how family con ict in uence employee performance and analyze how family con ict
a ects employee commitment at work. The study employed survey design and sample 50
respondents from the population. Data was analyzed using simple percentage method and
frequency table. Based on the analysis it was revealed that family con ict is damaging to an
employee emotional and psychological wellbeing due to worries and lack of peace of mind,
thus a ects work performance negatively. It was also revealed that family con ict breeds
employee anger, anxiety, depression, nervousness, irritability, aggressiveness, and boredom
which results in low employee performance. It was equally shown that family con ict breeds
poor behavioural signs by employee like eating more or less, cigare e smoking, use of
alcohol and drugs, rapid speech pa ern, nervous dgeting which leads to absenteeism from
work, moving from job to job and causes performance to deteriorate. Based on this, it was
recommended that individuals should apply diplomacy in handling problems and not be
hard on their spouse. Also, individuals should be mindful of words before they release to
their spouse in any circumstance.
Keywords: family con ict, employee performance, First Bank PLC Calabar.
Family is a union of a husband, wife and the children (if any), a biologically related
group, grand parent, children and relations living in a household, the group that
someone grows up in, the group people spend most of their time (Sandstorm, 1972).
According to Murdrock (1969), the family is a social group characterized by common
interest, residence, reproduction, social and economic cooperation. There are two
types of family namely; nuclear and extended family.
On the other hand, con ict is de ned as a situation that marks a turning point,
when things cease to go on as usual (Akanda 2008). He added that con ict can
also be de ned as the lack of peace in an environment. Con icts o en a ect family
relationships, family goals, values and standards. Family crisis occur when the family
has to change. It is a turning point where things will either get be er, or they will
get worse. Sometimes, day to day hassles can pile up and cause a stress overhead.
Con ict in a family therefore refers to a situation whereby the smooth interaction and
relation among members of a family is disrupted because of one thing or another. It

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