Family con?ict and employee performance: Evidence from First Bank PLC, Calabar

• Date: 01 June 2019

European Journal of Economics, Law and Social Sciences

IIPCCL Publishing, Graz-Austria

Vol. 3 No. 2

June, 2019

ISSN 2519-1284

Acces online at www.iipccl.org

19

Family conf‌l ict and employee performance: Evidence from First Bank PLC,

Calabar

Etebong A ah Umana

Department of Business Management

Faculty of Management Sciences

Ebonyi State University, Abakaliki, Nigeria

Abstract

This study examined the e ect of family conf‌l ict on employee performance in First bank,

Plc, Calabar. The objectives were to identify the causes of conf‌l icts among family, examine

how family conf‌l ict inf‌l uence employee performance and analyze how family conf‌l ict

a ects employee commitment at work. The study employed survey design and sample 50

respondents from the population. Data was analyzed using simple percentage method and

frequency table. Based on the analysis it was revealed that family conf‌l ict is damaging to an

employee emotional and psychological wellbeing due to worries and lack of peace of mind,

thus a ects work performance negatively. It was also revealed that family conf‌l ict breeds

employee anger, anxiety, depression, nervousness, irritability, aggressiveness, and boredom

which results in low employee performance. It was equally shown that family conf‌l ict breeds

poor behavioural signs by employee like eating more or less, cigare e smoking, use of

alcohol and drugs, rapid speech pa ern, nervous f‌i dgeting which leads to absenteeism from

work, moving from job to job and causes performance to deteriorate. Based on this, it was

recommended that individuals should apply diplomacy in handling problems and not be

hard on their spouse. Also, individuals should be mindful of words before they release to

their spouse in any circumstance.

Keywords: family conf‌l ict, employee performance, First Bank PLC Calabar.

Introduction

Family is a union of a husband, wife and the children (if any), a biologically related

group, grand parent, children and relations living in a household, the group that

someone grows up in, the group people spend most of their time (Sandstorm, 1972).

According to Murdrock (1969), the family is a social group characterized by common

interest, residence, reproduction, social and economic cooperation. There are two

types of family namely; nuclear and extended family.

On the other hand, conf‌l ict is def‌i ned as a situation that marks a turning point,

when things cease to go on as usual (Akanda 2008). He added that conf‌l ict can

also be def‌i ned as the lack of peace in an environment. Conf‌l icts o en a ect family

relationships, family goals, values and standards. Family crisis occur when the family

has to change. It is a turning point where things will either get be er, or they will

get worse. Sometimes, day to day hassles can pile up and cause a stress overhead.

Conf‌l ict in a family therefore refers to a situation whereby the smooth interaction and

relation among members of a family is disrupted because of one thing or another. It