Impact of Information Technology and Internet in Businesses

• Author: Afërdita Berisha-Shaqiri
• Position: University of Pristina
• Pages: 73-79

ISSN 2410-3918 Academic Journal of Business, Administration, Law and Social Sciences Vol 1 No 1

Acces online at www.iipccl.org IIPCCL Publishing, Tirana-Albania March 2015

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Impact of Information Technology and Internet in Businesses

Afërdita Berisha-Shaqiri

University of Pristina

Abstract

In the past few decades there has been a revolution in computing and communications, and all

indications are that technological progress and use of information technology will continue. e

revolution in information and communication technology has changed not only our lives but also

the way how people do business. Using information technology, companies possess the potential

to reach more customers, introduce new products and services quickly, and collaborate with

suppliers and business partners from all over the world. Transformation from industrial society to

information society and industrial economy to knowledge economy is a result of the impact of ICT

and Internet use. Main objective of this paper is to describe information technology; opportunities

of Internet usage for businesses to achieve strategic advantages compared to their competition and

how they can facilitate the movement of goods and services from producers to customers.

Keywords: Internet, information technology, business, goods, service, customer.

Introduction

Information Technology (IT) has grown and evolved over the last 50 years; you cannot

think and plan a project, business or other initiative without the usage of this technology.

When we say Information Technology that means not only personal computers or smart

phones, but also modern machinery in factories, automotive industry, aviation industry,

various household appliances etc., In one way or another this has not only facilitated our

daily lives but it has also reduced cost and time in general.

Research shows that a quarter of workers in the United States of America work from

home for a considerable time of the year, while, another quarter work “mobile” - on the

move. is reects the great opportunities that Information Technology and the Internet

provide as an important tool for implementation in organizations and public institutions.

Economists highly appreciate the importance of Information Technology in business

growth, lowering costs and promoting the best products.

During recent years, globalization and computerization have redened the industry,

politics, culture, and social order. Globalization refers to ultimately integrate economic

and cultural institutions. is integration occurs as a result of the use of information

technology. e technological revolution presupposes global computerized networks and

the free movement of goods, information, and peoples across national boundaries. Hence,

the Internet and global computer networks make possible globalization by producing a

technological infrastructure for the global economy. Computerized networks, satellite-

communication systems, soware and hardware link together and facilitate the global

economy (Douglas, 2002, 285-305).