Performance in public sector and the need of performance management

• Author: Ilindena Sotirofski - Majlinda Velçani
• Position: Universiteti 'Aleksandër Moisiu' Durrës
• Pages: 305-311

305

ISSN 2410-759X

Acces online at www.iipccl.org

Balkan Journal of Interdisciplinary Research

IIPCCL Publishing, Tirana-Albania Vol. 2 No. 1

May, 2016

Performance in public sector and the need of performance management

Ilindena Sotirofski

Universiteti “Aleksandër Moisiu” Durrës

Majlinda Velçani

Universiteti “Aleksandër Moisiu” Durrës

Abstract

This paper aims to address the administration’s performance as one of the latest

approaches being developed in parallel with the reform of public administration and

setting performance criteria in order to prevent the growing concerns regarding the

speed, quality, efficiency, citizen satisfaction, prevention of costs and expenses in public

organizations. To accomplish the purpose of this paper is used qualitative and historical

method of data collection. Seeking efficiency in the system of public administration

personnel connected with the spirit of the new public management has been an important

component of the transformation process in the public sector. Nowadays when being

experienced comprehensive and large changes, organizations are found in a competitive

environment. People are at the center of all administrative and organizational activities

in the global competition. The need for qualified people who cannot be replaced by a

single source, has grown in the information age. Many reforms have been carried out in

public organizations with the aim of providing fast, efficient, and productive public

administration which has enough problems. One of the most frequent problems

encountered in the public sector that seeks to achieve the performance of the private

sector is the lack of qualified human resources and the lack of measurable and clear

criteria of performance. Studies for the reorganization of public administration are focused

on the human resources of the organization and their performance.

Keywords: performance, performance management, performance assessment, public

sector, public administration.

Introduction

A major and radically change has been currently experiencing in many fields ranging

from technology to management, from science to the economy, from politics to

communication. In both private and public sector every day is born a new technique,

a new concept, a different approach, a different sense; There were born different

approaches which can be alternatives for meanings and structures that have lost

popularity, which is thought to have fled from the award of responding old and

actual needs. From this rapid change and transformation, public administration

has also been affected. 1980 is the period in which radical and fundamental

transformation began for public administrations. This period became the beginning

of a process where criticism of the traditional methods of public administration

increased and emerged meanings, concepts, techniques and new approaches in

accordance with the work for rebuilding the public administration. One of the

serious and new approaches that brought the motion for contemporary performance