In this book we study the aspects related to e-government and data protection
at European level, and specially the protection of personal data useb by public
administrations to provide public services. Our primary objectives with this
work are the following:
xTo assess how prepared European administrations are to take full
advantage of e-government and e-participation services.
xTo assess how much European administrations are currently benefiting
from e-government and e-participation services.
xTo assess data protection in European administrations as far as e-
government and e-participation services are concerned.
The methodology followed stems from that used by the United Nations,
complemented by our interest in data protection. Specifically, we have built
indexes to measure e-government readiness (based on a measure of telecom
infrastructure, education and governmental web services), e-participation
services and data protection. Simple statistical analyses have aided us to extract
For data availability reasons, the study has been undertaken at a European level,
at a partner level, within the E-Prodat project, and, finally, at a regional level
within Spain, Portugal and Italy. Data has been obtained from several sources
including United Nations reports, various databases from EUROSTAT and the
Spanish, Italian and Portuguese statistical offices, together with a survey
conducted among partners.
As interesting results, we show the considerable heterogeneity within Europe,
both at national and regional levels as far as telecoms infrastructure, e-gov web
services and e-participation are concerned, as well as the homogeneity as far as
education is concerned. Finally, the heterogeneity as far as data protection
within e-government is concerned is showed also.