Tackling social exclusion via the circular economy

AuthorDirectorate-General for Employment, Social Affairs and Inclusion (European Commission)
© Digital Inclusion, 2018
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Problem addressed
Refugees and migrants may have limited access to
information communication technology (ICT) equipment
when arriving in a new country, due to lack of f‌inancial
resources or digital skills. This can delay their integration in
their new country by impacting their chances of f‌inding a job
and a social network.
Innovative solution
Digital Inclusion, a non-prof‌it organisation in Luxembourg,
provides donated digital devices, such as laptops and
smartphones, to refugees and other marginalised groups.
The material support is combined with educational support
through the programme Digi4all. Through Digi4all, the
recipients of digital devices learn how to f‌ix the donated
equipment through refurbishing workshops and ICT skill
classes. These are delivered in dif‌ferent languages (such as
Arabic and English) to reach a wider audience.
The team conducting the activities is an interdisciplinary one,
composed of sociologists and engineers, to respond to the
dif‌ferent needs of the target group.
The project is innovative as it views digitalisation as an
enabling factor for integration, whilst also having a positive
environmental impact through the re-use of ICT equipment.
Since 2020, most of the Digi4all activities have been
followed by participation in a new European Social Fund (ESF)
project, DigiCoach, which further boosts the employability of
participants through coaching.
A small core team of employees, half of which are refugees,
manage the project with the help of volunteers.
Tackling social exclusion via the
circular economy
Digital Inclusion and Digi4all

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