Is technological Approach to Municipal Bodies a Convenience or a Barrier for Citizens?

• Author: Shqiprim Jashari
• Pages: 161-165

Vo

l. 4 N

o

.

3

N

ovember, 201

8

ISS

N 2410-391

8

A

cces on

l

ine at www.ii

p

cc

l

.or

g

1

6

1

A

cademic Journal o

f

Business,

A

dministration, Law and Social Sciences

II

PCCL Publishin

g

, Graz-

A

ustria

Is technolo

g

ical Approach to Municipal Bodies a Convenience or a Barrier for

Ci

t

i

z

e

ns

?

Shq

i

p

rim Jas

h

ari

Ab

str

a

ct

T

oday, municipal bodies are oriented to create

f

acilitation in the per

f

ormance o

f

municipal

s

ervices, like so we constantly face new approaches and di erent orientations about how

m

unicipal services are provided to the citizen.

Nowdays the technological approach is present everywhere and that almost everything is

a

lmost technologically interlinked.

T

his approach has already been trans

f

erred to the municipal bodies that

f

or some have created

convenience and for others di culties in processing di erent documents for the citizen,

there

f

ore in this paper the hypothesis

I

will treat is whether technological development is a

convenience or a barrier to proceeding various communal documents.

T

he research is descriptive and explanatory o

f

the results obtained

f

rom the survey

q

uestionnaire, where each type of data will contribute to answering di erent questions

.

Q

uestions will be drawn up in the form of structured questionnaires, and each question will

have options to respond and the distribution of questionnaires will be made online (via the

I

nternet

)

.

A

s a model 50 citizens will be taken, where they will be selected randomly from the cities

of Gjilan and Viti, a er the data collection process is completed it will be analyzed through

v

arious computer methods, about the qualitative data and quantitative, while presentation

will be done graphically via Microso

O

 ce.

T

he fi ndin

g

s that result from this research will serve as an ease of the fact whether the

technological approach to municipal bodies is a convenience or a barrier to the citizen and

how much the changes from municipal legislation are welcomed

.

Ke

y

words

:

technological approach, Municipal Bodies, Citizens, Kosovo

.

I

ntr

odu

ct

io

n

B

ased on the role that munici

p

al bodies toda

y

have towards citizens, in this

p

a

p

er

I

have

p

resented the

f

unctioning o

f

the munici

p

al bodies and their a

pp

roach in the

l

ight o

f

the

f

acilitations

f

or the execution o

f

munici

p

al works and the

p

rocessing o

f

d

ocuments

by

t

h

em.

A

n

d

in t

h

is

d

eve

l

o

p

ment

I

h

ave

p

resente

d

t

h

e tec

h

no

l

ogica

l

a

pp

roac

h

insta

ll

e

d

in

the munici

p

alities which

f

or the result have the convenience or barrier

f

or the citizen

.

M

unicipa

l

s

y

stem in Kosov

o

K

osovo is a countr

y

that develo

p

s the munici

p

al s

y

stem o

f

local government and as

such since 1999 was under the international

p

rotectorate, it

f

aced and was challenged

by

multi

p

le transitions, three o

f

which were to

p

most to socio-economic develo

p

ment

and good governance in the countr

y

, such as: trans

f

ormation

f

rom the authoritarian