Opinions about how internet hosting services should react

Pages40-47
40
Illegal content online
June2018
Report
Flash Eurobarometer469
IV.!OPINIONS ABOUT HOW INTERNET HOSTING SERVICE PROVIDERS SHOULD
REACT
This final chapter explores respondents’ opinions about how Internethosting services should deal
with illegal content uploadedor posted by their users19.
Nine in ten respondents agree Internethosting services should immediately remove
content flagged as illegal by public or law enforcement authorities(90%), with more
than two thirds saying they totally agree (69%).
More than eight in ten agree Internethosting services should process all notifications they receive
and assess the legality of the content(86%), with 58% in total agreement.
More than eight in ten also agree Internethosting services should immediately remove content
flagged as illegal by organisations with proven expertise on the topic(85%), with 59% to tally
agreeing.
Three quarters (75%) agree that when an Internethosting service removes content uploaded by a
user, the user should be able to appeal the decision: 38% totally agree with this idea.
Base: All respondents ( N=33,244)
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19Q10 Do you agree or disagree with each o f the following statements?10.1Internet ho sting ser vices shoul d process all notifications
they receive and assess the legality of the content; 10.2 Internet hosting services should immediately remove content flaggedas illegal
by organisations with proven expertise on the to pic; 10.3 Internet hosting services should immediately remove content flaggedas illegal
by public or law enforcement authorities; 10.4 When the Internet hosting service removes content uploaded by a u ser, the user sho uld be
able to appeal the decision.

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