Opinions about how internet hosting services should react

• Pages: 40-47

40

Illegal content online

June2018

Report

Flash Eurobarometer469

IV.!OPINIONS ABOUT HOW INTERNET HOSTING SERVICE PROVIDERS SHOULD

REACT

This final chapter explores respondents’ opinions about how Internethosting services should deal

with illegal content uploadedor posted by their users19.

Nine in ten respondents agree Internethosting services should immediately remove

content flagged as illegal by public or law enforcement authorities(90%), with more

than two thirds saying they totally agree (69%).

More than eight in ten agree Internethosting services should process all notifications they receive

and assess the legality of the content(86%), with 58% in total agreement.

More than eight in ten also agree Internethosting services should immediately remove content

flagged as illegal by organisations with proven expertise on the topic(85%), with 59% to tally

agreeing.

Three quarters (75%) agree that when an Internethosting service removes content uploaded by a

user, the user should be able to appeal the decision: 38% totally agree with this idea.

Base: All respondents ( N=33,244)

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19Q10 Do you agree or disagree with each o f the following statements?10.1Internet ho sting ser vices shoul d process all notifications

they receive and assess the legality of the content; 10.2 Internet hosting services should immediately remove content flaggedas illegal

by organisations with proven expertise on the to pic; 10.3 Internet hosting services should immediately remove content flaggedas illegal

by public or law enforcement authorities; 10.4 When the Internet hosting service removes content uploaded by a u ser, the user sho uld be

able to appeal the decision.