Opinions about how internet hosting services should react

• Pages: 40-47

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Illegal content online

June 2018

Report

Flash Eurobarometer 469

IV.!OPINIONS ABOUT HOW INTERNET HOSTING SERVICE PROVIDERS SHOULD

REACT

This f inal chapter explores respondents’ opinions about how Internet hosting services should deal

with illegal content uploaded or posted by their users19.

Nine in ten respondents agree Internet hosting services should immediately remove

content flagged as illegal by public or law enforcement authorities (90%), with more

than two thirds saying the y totally agree (69%).

More than eight in ten agree Internet hosting services should process all notifications they receive

and assess the legality of the content (86%), with 58% in total agreement.

More than eight in ten also agree Internet hosting services should immediately remove content

flagged as illegal by organisations with proven expertise on the topic (85%), w ith 59% to tally

agreeing.

Three qua rters (75%) agree that when an Internet hosting se rvice remo ves content uploaded by a

user, the user should be able to appeal the decision: 38% totally agree with this idea.

Base: All respondents ( N=33,244)

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19 Q10 Do you agree or disagree with each o f the following statements?10.1 Internet ho sting ser vices shoul d process all notifications

they receive and assess the legality of the content; 10.2 Internet hosting services should immediately remove content flagged as illegal

by organisations with proven expertise on the to pic; 10.3 Internet hosting services should immediately remove content flagged as illegal

by public or law enforcement authorities; 10.4 When the Internet hosting service removes content uploaded by a u ser, the user sho uld be

able to appeal the decision.